Pangeanic, a language service provider specializing in multilingual localization and publishing with a bias to the electronics, technical and engineering industries. Soon afterwards, the company joined became a founding member of think-tanks like TAUS and data-sharing initiatives like TDA. The company was the first one to release a self-updating, engine-creation interface on Moses and it is well-known for its DIY SMT philosophy, which created a trend on Moses harnesses worldwide.

The United States (US) is still the biggest economy in the world. It is the biggest buyer of products and services. It is the nirvana for any company that wants to become a real player in its industry. To put this in context, China — the second largest economy — is about one third of the US economy. The American economy is bigger than the gross domestic product of the next three economies combined: China, Japan and Germany. Selling in the US is a science. Many foreign companies fail to penetrate the US market because they are not aware of the unspoken and unwritten rules. With the right strategy and a good implementation plan, success is possible and even likely, in spite of the quality or nature of your product. This presentation provides direction for those who want to start selling in America.

From Crystal Ball to Reliable:  Sales Pipeline Management

In today’s competitive and challenging business environment it is more important than ever for sales professionals and business owners to predict revenue for business planning and decision making.  However, sales forecasting has traditionally been viewed as more art than science—or even guesswork—and companies have struggled to forecast their revenue with any amount of confidence.  Sales forecasting begins with a healthy sales pipeline that is populated with opportunities with high probability of closing.  But how do you decide this, through the opinions of your sales people? Or is it possible to apply a little science to create a predictable, repeatable and consistent sales pipeline?

This presentation will provide sales managers and company leaders with stools, processes and suggested management techniques to improve the reliability of their sales pipelines with an eye towards more accurate revenue forecasts.

The Project Management Challenge - Serving Two Masters

This is an adapted form of "part 1" of a 5-part project management training workshop.  The talk covers the roles and responsibilities of a project manager, debunks the myth that project management is "easy" (and thus should be cheap), and explores the financial implications of the various choices project managers need to make in the course of their duties.

Improving the Economics of Recruiting and Quality Assesment

Small and midsized LSPs are spending relatively high budgets on recruiting translators and proofreaders both for in-house and freelance positions. In many cases a dedicated HR-manager is assigned for this task.

At this presentation you are going to learn, how to automate this process, so it can be assigned to the producation or project manager, taking 10 minutes a day to manage.

Second part of the presentation will be devoted to the linguistic quality assesment, conducting staff appraisals and building a measurable motivation system.

The localization industry has given rise to a wide variety of tools designed to support the activities of some combination of the translator, localization project manager, LSP business manager, client localization manager, etc.  The specific features and functionality included in these tools differ based on the target user group and the overall view of the industry taken by the vendor.  The job of tool selection is further complicated by the need to coordinate with other tool selectors both "upstream" and "downstream" in the process.  This is where "integration" has to happen.  Many tool vendors are beginning to support integration across the various tool categories.  This talk is vendor-neutral and focuses on the various approaches to integration, the advantages and disadvantages of the approaches, and the financial benefits of pursuing an appropriate integration strategy.

Don’t trust any software developer when saying it’s fully integrated. Test it! And ask the right questions in order to check what the word integration really means to him. This presentation will provide the ideas and suggestions that might be useful when searching for new integrated technologies to be implemented in your business. It will also show the challenges and potential threats resulting from support responsibility diluted amongst two or more software developers. To picture all these, will use the logic behind the XTRF and CAT Tools integration.